Anchored Soul, Co. Website Terms & Conditions

Effective Date: September 24, 2026

Welcome to Anchored Soul, Co. These Website Terms & Conditions ("Terms") govern your use of the Anchored Soul, Co. website and your purchase of products and services offered through our website.

By accessing or using our website, placing an order, submitting information, or otherwise interacting with Anchored Soul, Co., you agree to be bound by these Terms and our applicable policies, including our Privacy Policy, Return & Refund Policy, Shipping Policy, and Chrissy's Customs Custom Order Policy.

If you do not agree with these Terms, please do not use our website.

1. Website Use

The Anchored Soul, Co. website is provided for lawful personal and business purposes, including browsing our products, learning about our company, communicating with us, and purchasing products.

By using our website, you agree to:

  • Use the website only for lawful purposes.

  • Provide accurate information when placing an order or submitting a form.

  • Not interfere with the operation or security of the website.

  • Not attempt to gain unauthorized access to our website, systems, accounts, or data.

  • Not use the website to engage in fraudulent, abusive, or unlawful activity.

  • Not copy, reproduce, distribute, or exploit website content without permission.

  • Not use automated systems, bots, scraping tools, or similar technology to access or collect website content without authorization.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect Anchored Soul, Co., our customers, or our website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, and other product information displayed on our website are accurate.

However, actual products may vary slightly from images displayed online due to:

  • Lighting and photography

  • Screen or monitor settings

  • Manufacturing differences

  • Material variations

  • Printing or production processes

  • Handmade or customized production

Product photographs are intended to provide a general representation of the product and may not always reflect the exact appearance of every individual item.

If you have questions about a product before purchasing, please contact Anchored Soul, Co.

3. Pricing

All product prices displayed on the website are subject to change without notice.

Anchored Soul, Co. reserves the right to:

  • Change product prices;

  • Correct pricing errors;

  • Modify promotions or discounts;

  • Discontinue promotional pricing; or

  • Correct inaccurate pricing information.

If an obvious pricing or listing error occurs, Anchored Soul, Co. may contact you regarding the order before fulfilling it.

Applicable taxes, shipping charges, and other fees may be added to your order during checkout when required.

4. Product Availability

Products displayed on our website are subject to availability.

We may:

  • Limit quantities;

  • Discontinue products;

  • Change product colors or materials;

  • Temporarily remove products;

  • Substitute materials when necessary and appropriate; or

  • Decline an order when a product is unavailable.

We make reasonable efforts to keep inventory information accurate, but website inventory may not always reflect real-time availability.

If an item you purchased becomes unavailable before your order can be fulfilled, we may contact you regarding available alternatives, store credit, or a refund as appropriate.

5. Orders

Submitting an order through the website constitutes a request to purchase the selected products.

An order is not necessarily accepted until Anchored Soul, Co. has processed the order and, where applicable, provided an order confirmation.

We reserve the right to refuse or cancel an order when reasonably necessary, including situations involving:

  • Product availability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping limitations

  • Unusual or excessive order quantities

  • Website or technical errors

  • Violations of these Terms

If Anchored Soul, Co. cancels an order after payment has been received, an applicable refund will be issued to the original payment method unless another resolution is agreed upon or required by law.

Customers are responsible for reviewing their order information before completing checkout.

This includes:

  • Product

  • Size

  • Color

  • Quantity

  • Personalization

  • Shipping address

  • Billing information

  • Contact information

6. Payments

Orders must be paid for through the payment methods made available during checkout.

By submitting payment information, you represent that:

  • You are authorized to use the payment method;

  • The information provided is accurate;

  • The transaction is authorized by you; and

  • You agree to pay the applicable purchase price, taxes, shipping charges, and other disclosed fees.

Payments may be processed through third-party payment providers.

Anchored Soul, Co. does not intentionally retain complete payment card information when payment processing is handled by a third-party payment provider.

If a payment cannot be successfully processed, Anchored Soul, Co. may delay or cancel the order.

7. Intellectual Property

Unless otherwise stated, the content displayed on the Anchored Soul, Co. website is owned by or licensed to Anchored Soul, Co.

This may include:

  • Anchored Soul, Co. name and branding

  • Logos

  • Graphics

  • Product designs

  • Photographs

  • Written content

  • Website copy

  • Blog and journal content

  • Marketing materials

  • Original artwork

  • Product descriptions

  • Slogans and brand messaging

Our intellectual property may not be copied, reproduced, modified, distributed, displayed, sold, or commercially used without prior written permission.

The Anchored Soul, Co. name, logos, branding, and original creative materials may not be used in a way that suggests an unauthorized partnership, sponsorship, endorsement, or affiliation.

Nothing in these Terms transfers ownership of Anchored Soul, Co. intellectual property to a customer.

8. Customer-Submitted Content

Customers may have opportunities to submit information, photographs, artwork, reviews, testimonials, comments, custom-order ideas, or other content through the website or other Anchored Soul, Co. channels.

You are responsible for ensuring that content you submit:

  • Is accurate to the best of your knowledge;

  • Does not violate applicable laws;

  • Does not infringe another person's intellectual-property rights;

  • Does not contain unauthorized personal information belonging to another person;

  • Does not contain harmful or malicious software; and

  • Does not contain unlawful, threatening, abusive, or fraudulent material.

By submitting content, you represent that you have the right to provide it to Anchored Soul Co.

Customer Photos & Marketing

Anchored Soul, Co. will not automatically assume that every photograph or piece of content submitted by a customer may be publicly used for advertising or promotional purposes.

Where promotional use is requested, appropriate permission may be obtained separately.

9. Prohibited Uses

You may not use the Anchored Soul, Co. website to:

  • Violate any applicable law or regulation.

  • Commit fraud or facilitate fraudulent activity.

  • Attempt to obtain unauthorized access to accounts, systems, or data.

  • Upload malicious software, viruses, or harmful code.

  • Interfere with website functionality or security.

  • Scrape, copy, or collect website content through unauthorized automated means.

  • Impersonate Anchored Soul, Co. or another individual or business.

  • Misrepresent your identity or affiliation.

  • Infringe intellectual-property rights.

  • Harass, threaten, or abuse Anchored Soul, Co. employees, representatives, customers, or other users.

  • Use our products, content, branding, or website materials for unauthorized commercial purposes.

  • Attempt to circumvent website security or payment systems.

Anchored Soul, Co. reserves the right to investigate suspected violations and take appropriate action.

10. Third-Party Services & Links

Our website may use or link to third-party services, platforms, payment processors, shipping providers, social-media platforms, or other websites.

Third-party services may have their own terms and privacy policies.

Anchored Soul, Co. is not responsible for the content, policies, security, availability, or practices of third-party websites or services that we do not control.

Your use of a third-party service may be subject to that provider's separate terms and conditions.

11. Disclaimer

Anchored Soul, Co. makes reasonable efforts to maintain an accurate, functional, and reliable website.

However, we do not guarantee that:

  • The website will always be available;

  • The website will always operate without interruption;

  • Website content will always be error-free;

  • Product information will never contain errors;

  • Website functionality will be compatible with every device or browser; or

  • The website will be completely free from viruses or other harmful components.

We reserve the right to modify, suspend, or discontinue portions of the website when necessary.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Anchored Soul, Co. and its owners, representatives, employees, contractors, and service providers will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

This may include, where permitted by law, losses related to:

  • Website interruptions;

  • Technical problems;

  • Third-party services;

  • Unauthorized access;

  • Loss of data;

  • Delayed shipping;

  • Carrier-related issues; or

  • Your inability to use the website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, damages, liabilities, costs, or expenses resulting from your:

  • Violation of these Terms;

  • Misuse of the website;

  • Violation of another person's rights; or

  • Unlawful or unauthorized activities involving the website.

This provision does not apply to the extent that such responsibility cannot legally be imposed.

14. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the State of Washington, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute that cannot be resolved informally will be handled in a court or other legally appropriate forum with proper jurisdiction.

Nothing in these Terms is intended to eliminate or restrict consumer rights that cannot legally be waived.

15. Changes to These Terms

Anchored Soul, Co. may update these Terms from time to time as our business, website, products, services, or legal requirements change.

Updated Terms will be posted on this page with a revised Effective Date.

Your continued use of the website after updated Terms are posted may constitute acceptance of the revised Terms to the extent permitted by applicable law.

16. Contact Information

If you have questions regarding these Terms, our website, an order, or our policies, please contact us.

Anchored Soul, Co.
Attn: Chrissy Bailey, Owner & Founder
Email: admin@anchoredsoulco.com

We welcome questions and want our customers to understand their rights and responsibilities when shopping with Anchored Soul, Co.

Our Commitment

Anchored Soul, Co. was created with the belief that business should be built on more than products — it should be built on faith, purpose, integrity, and community.

We appreciate every person who chooses to support our small business, and we are committed to providing a transparent and positive experience.

Thank you for shopping with Anchored Soul, Co.

With love,

Chrissy Bailey
Owner & Founder
Anchored Soul, Co.

Find your anchor. Know your worth. Walk in your purpose.